Friday 28 November 2014

Persons travelling by air, while at an airport  or during flight who are under the influence of alcohol or drug can pose a significant threat to your personal safety and security. What can be done at an airport to ensure that such Customers do not board aircraft?

Thursday 27 November 2014

Communicate with us more easily via an electronic means that is more convenient to you. Let us know how we can communicate with you. Do you prefer email, twitter, Facebook or the blog?  we would like your feedback so your feedback together with other customers with concerns over security at airports  would better help us to determine a solution.

Tuesday 25 November 2014

Are you tired of having items stolen from your baggage whenever you travel? What is airport security doing about this? These are your personal items. Conversely, what if something prohibited was placed into your bag instead of it being removed, what could happen to me in this situation.
Why do we collect our duty-free items at the boarding gate at some airports, while at some airports the duty-free concessionaire gives you your purchase in a sealed transparent plastic bag with red writing.  I believe that airports should be consistent with their security policy, because as a travelling customer, I get confused with the rules.

Monday 24 November 2014

How can this blog assist in finding security solutions for airports?  By posting your experience and concerns while travelling by air, whether your experiences were good or not so good, or whether your concerns are significant or not too significant you contribute to many other air travellers experiences and concerns.  These are reviewed and analysed by qualified persons, and the analysis is used guide the actions and recommendations for review and or amendment to procedures and policies, including facilities and equipment to relevant airport operators.

Wednesday 19 November 2014

Do you believe that the security and other taxes you pay on your airfare are being utilized to provide  safety, security and facilities for your convenience adequately or effectively?

Tuesday 18 November 2014

When you travel by air, why do really need to arrive at the airport at two or three hours before your flight departure time? When you arrive at the airport this long before, what do you normally do with your time? 

Friday 14 November 2014

With the myriad of different types of security screening equipment we see at airports today, how do  customers know that these equipment can really do what airport security say they do. Security equipment are placed through a series of rigorous testing before being placed into operations at airports, but are we really optimizing technology to ensure safety?
 Are airport security personnel trained to deal with Customers? 
Airport security personnel are robot-like.- Often you hear - Put all your items in the tray!, Come through now!, Form one line !. Seldom you will hear good morning or evening. How are you today? Have a pleasant flight. What’s wrong?
Some laws that regulate air travel just don’t make sense. Customers are told that they are not allowed to take in the cabin of the aircraft small knives or sharp or pointed objects. Yet customer are allow to take glass bottles. Why not plastic bottles for duty free alcohol?

Thursday 13 November 2014


We often complain of having to wait long lines to go through airport security. It is not always the security personnel taking too long to do their job. Customers often travel with more than one piece of baggage, and often contain many different types of articles, requiring additional checks.

Tuesday 11 November 2014

Share your travel experience with us. What was your experience like using the airport facilities and proceeding through airport security the last time you travelled by air. We can help airports find a solution to better your travel experience.